Privacy Policy.
This is a privacy policy of Nordic Stories.
www.nordicstories.net
Contact person
Jenny Jolkkonen
nordicstories.jenny@gmail.com
Customer register
We keep customer register about our customers. The personal information contained in the customer register is required in order to offer services and products. We collect customer´s full name, address and email address. This information is needed for the billing.
Cookies
We use cookies to help the site run effectively and provide the best experience for the visitors. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
On our site we use Squarespace Analytics. We keep track to see how our data responds. We do this by tracking:
Sales analytics
If you order from our online shop we keep track on revenue, order volume, and conversion. You can read more from https://support.squarespace.com/hc/en-us/articles/218016057
Traffic analytics
We keep track on visits, pageviews and unique visitors. We track this number with a browser cookie created when someone first visits the site. This cookie lasts for two years. A visit is a single browsing session and we track visits with a browser cookie that expires after 30 minutes. You can read more from https://support.squarespace.com/hc/en-us/articles/217999797
Geography analytics
We collect location data by IP address. We do this by knowing where we have the most visitors or customers. You can read more from https://support.squarespace.com/hc/en-us/articles/115011063128
Sales by product analytics
We collect key statistics by product, like revenue, order volume and conversion to understand the popularity and performance of the products. Read more https://support.squarespace.com/hc/en-us/articles/360001991488
Purchase funnel analytics
The squarespace Analytics create a report on our store’s sales funnel and how each stage of the funnel converts. We do this to keep track on how many visits resulted in a purchase in that same visit. In order to do that we collect data from the total number of visits, viewed products, added to cart or started checkout and how many visits resulted in a purchase. You can read more from https://support.squarespace.com/hc/en-us/articles/217552768
Abandoned cart analytics
This is to see how often customers add products to a cart and leave without completing an order. We collect data from carts, abandoned and recoverable. You can ready more from https://support.squarespace.com/hc/en-us/articles/217552178
Traffic sources analytics
This is to see where visitors are coming from and which referrers are the most valuable to the site or online store. It includes the visits, revenue, orders, conversion rate, average order value and revenue per visit. You can read more from https://support.squarespace.com/hc/en-us/articles/217551548
Search keywords analytics
To see data from Google searches we use Google Search Console. It collects the information about the number of clicks the site got from searches for a certain keyword, the number of people that saw the site in search results for a certain keyword, average click through rate and site’s average position in search results. We do this in order to focus on the content and the language people naturally use. The data will show up to 16 months. You can read more from https://support.squarespace.com/hc/en-us/articles/360001014647
Site content analytics
This is to see top content by the following audience engagement. We collect views, time on page, bounce rate and exit rate. To read more visit https://support.squarespace.com/hc/en-us/articles/218001157
Activity log analytics
Each page visit is its own entry and during that we collect date, time, IP address, referrer, browser version and operating system. It helps us to review traffic and give insights into the geographic location of the visitors by IP address and how visitors in specific locations find the site. You can read more from https://support.squarespace.com/hc/en-us/articles/217549458
The Form & button conversions analytics
It helps us to understand how visitors interact with forms and buttons on our site. The panel measures views of the forms and buttons and how many submissions or clicks they receive. We collect data from button blocks, newsletter blocks, form blocks, promorional pop-ups and cover page. You can read more from https://support.squarespace.com/hc/en-us/articles/115015424067
Site search keywords analytics
It tracks how visitors search internally on the site. The data shows the top 100 queries from the site´s search fields including the search block, a built-in search and the search page. You can read more from https://support.squarespace.com/hc/en-us/articles/217549228
RSS subscribers analytics
An RSS feed is a tool for helping people access content from the site. The RSS subscriber count is an estimate based on a combination of data: number of unique visitors to RSS feed, URLs based on IP address snd data from RSS feed readers representing multiple subscribers. You can read more from https://support.squarespace.com/hc/en-us/articles/217514078
Third party services
We have also connected third party services to our site. Clicking on such a link will result in navigation to a new page governed by third party privacy policies.
Deleting your cookies
For the most common browsers, you can see which cookies are active in your browser’s settings and clear cookies from your browser or device.
For help locating cookies on your device, visit your browser's documentation:
Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Firefox
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari
https://support.apple.com/fi-fi/guide/safari/sfri11471/mac
If you have any questions, please do not hesitate to ask!
nordicstories.jenny@gmail.com